I've experienced people who over promise or misrepresent deliverables in order to appease peers or to win business. Sometimes it's done flippantly and other times it's done strategically. I've also seen this practice layout an unnecessary field of testing for one's character, integrity, skill, and acumen. I've seen this practice cause undue negative stress, as well as waste valuable amounts of time. It rarely produces favorable impressions. It's really best to understand your business and your capabilities within a range of circumstances. Be clear about expectations. Even if it means a client takes their business to another service provider or you have to invest additional, prolonged effort in relationship building and calibrating expectations. You can be positive, forward thinking, and see possibilities all while being practical and willing to negotiate output within realistic parameters. I think clients appreciate that. It wins business. It's better business. .
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AuthorWelcome. After years as a manager in the education field, I accepted an invitation in 2014 to serve with the U.S. Peace Corps in Africa in the Youth Development sector. There have been no regrets. Disclaimer: The contents of this site and opinions expressed therein are mine personally and do not reflect any position of the Peace Corps, the US Government, or the Kingdom of Morocco.
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